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Newsletter FAQ

Can I cancel my subscription anytime?

Yes, absolutely. Every newsletter we send includes an unsubscribe link at the bottom of the email. With just one click, you can opt out at any time – simple, hassle-free, and effective immediately.

How frequently do you send out newsletters?

We usually send out our newsletter once a week. This way, you stay regularly informed about new items and exclusive offers—without overwhelming your inbox.

I haven’t received a newsletter even though I signed up.

If you can’t find our newsletter in your inbox, please also check your spam or promotions folder. Sometimes emails are redirected there due to your mail settings. If the problem persists, we recommend adding our sender address to your contact list to ensure that our updates always reach you reliably.

I don’t see a discount even though I clicked the link in the email.

No worries – your discount is active! The reduction is applied automatically in the shopping cart. That’s why you won’t see crossed-out prices in the product overview or on the individual product pages. As soon as you add the desired items to your cart, the discounted price will be clearly displayed there.